Privacy Policy

1. Overview

image-backgroundremover.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered background removal service.

2. Information We Collect

2.1 Account Information

When you sign in with Google, we receive your name, email address, and profile picture from Google OAuth. We store this information to manage your account and usage limits.

2.2 Images You Upload

Images you submit for background removal are sent to our third-party processing provider (remove.bg) solely for the purpose of processing. We do not permanently store your original uploaded images on our servers.

If you are a logged-in user, the processed result image (with background removed) may be stored in Cloudflare R2 to enable our History feature, allowing you to re-download your results. You can delete your history at any time from your Dashboard.

2.3 Usage Data

We track how many images you process each month to enforce plan limits. This data is stored in our database and resets on the 1st of each month.

2.4 Payment Information

Payments are processed by PayPal. We do not collect or store your credit card or banking details. We receive confirmation of successful payments from PayPal via webhooks, and store basic transaction records (amount, plan, date) for account management.

2.5 Cookies & Session Data

We use a single HttpOnly cookie to maintain your login session (valid for 7 days). We do not use advertising cookies or third-party tracking cookies.

2.6 IP Addresses (Guest Users)

For visitors who are not logged in, we store your IP address temporarily in Cloudflare KV to enforce the free monthly usage limit (1 image per month). This data expires automatically.

3. How We Use Your Information

• To provide and improve our background removal service
• To manage your account, plan, and usage limits
• To process payments and manage subscriptions
• To store your processed image history (logged-in users only)
• To prevent abuse and enforce rate limits
• To respond to your support requests

4. Third-Party Services

We rely on the following third-party providers:

5. Data Retention

• Account data: Retained while your account is active
• Processed images (History): Retained until you delete them or close your account
• Monthly usage counters: Reset on the 1st of each month
• Guest IP rate limit data: Expires after 32 days automatically
• Payment records: Retained for 7 years for legal/accounting compliance

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Delete your account and associated data
• Download your processed image history
• Opt out of any marketing communications

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]